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FAQs


 

Frequently Asked Questions

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Top 10 Frequently Asked Questions

How long will it take for my refund to be processed?
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Can I cancel tickets before I receive or collect them?
Answer to: Can I cancel tickets before I receive or collect them? Answer 

At what times can I use the Peak and Off-Peak Day Travelcards?
Answer to: At what times can I use the Peak and Off-Peak Day Travelcards? Answer 

How do I apply for a refund?
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What services are available with my London Travelcard?
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How do I get a Photocard?
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Department for Transport
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How do I contact First Great Western Web Support?
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Conditions of Carriage
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Club 55
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